How do I contact support?

Avonni Components was designed to be straightforward to use, but we understand you might have questions as you start exploring. We're here to support you every step of the way.

If you encounter any roadblocks, your first stop should be our comprehensive documentation, available at https://flow.avonnicomponents.com/

Support Hours

Avonni is a Canadian company. We don't outsource our support - when you talk to us, you're talking to the people building and supporting the app.

Our core support hours are Monday - Friday, 8am - 6pm EST Time.

Contact Support

You can email us at flowcomponents@avonni.app. Emailing sales@avonni.app will help the message get to the right people even faster if your questions are specifically sales-related.

When can you expect a response?

We do our best to answer all support questions within one business day. Sometimes, during busy periods, it may take a bit longer. But don't worry; we'll get back to you soon!

Support for Avonni Components Users

We value all of our users and aim to provide everyone with the best possible support experience. We have a tiered support system to ensure we can effectively manage the volume of inquiries and provide timely assistance. Our paying customers receive priority support to guarantee the fastest response times and dedicated assistance. We are equally committed to supporting our free users, and we work diligently to address their inquiries as quickly as possible.

What kind of support do we offer?

We're here to help you succeed with Avonni components. Our support team is happy to answer any questions about how our components work or troubleshoot any technical issues you encounter.

While our expertise lies in our components, we understand that your projects may involve broader Flow Builder challenges. We offer specialized consulting services if you need assistance with complex flows, custom solutions, or advanced Flow Builder functionality. Our experienced consultants can provide the in-depth guidance and support you need to bring your projects to life.

Whether you have a question about a component or need comprehensive assistance with a complex project, we're here to help you achieve your goals with Avonni and Flow Builder.

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